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We read everything.
We respond to most things.
We don't bite, and we're not robots.

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ORDERS & RETURNS

PRESS & COLLABORATIONS

GENERAL INQUIRIES

// RESPONSE TIME

We aim to respond within 48 hours on weekdays.
Order inquiries within 24 hours.

If you reached this page because you're going through something hard — we see you. You don't have to buy anything.

CRISIS RESOURCES

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We will only use your email to respond to your message. No mailing lists unless you ask. We're not those people.

// FREQUENTLY ASKED //

QUESTIONS

Free returns within 30 days of delivery — no questions asked. Items must be unworn and in original condition.

Contact orders@skitzoware.com with your order number to start a return. We'll send a prepaid label within 24 hours.

SKITZO//WARE pieces are designed with an oversized fit in mind. If you prefer a standard silhouette, we recommend sizing down one size.

Each product page includes a detailed size guide with chest, length, and sleeve measurements. When in doubt, go up — you can always layer.

SKITZO//WARE runs in limited quantities by design. When something sells out, it may return in an archive drop or a new variant — but never on a set schedule.

Use the "Notify Me" button on any sold-out product page and we'll email you if it comes back. Join the frequency list to hear about new drops first.

Every SKITZO//WARE piece is produced ethically in limited runs. We use heavyweight organic cotton wherever possible — most pieces are 350–450gsm fleece or 220–240gsm jersey.

Prints are screenprinted or discharge-printed in-house. No DTG. No cheap transfers. If it's on the fabric, it's in the fabric.

Yes. We ship to most countries worldwide. Shipping rates and delivery estimates are calculated at checkout.

International orders may be subject to customs duties — these are the responsibility of the customer and vary by country. Standard international delivery takes 7–14 business days.

SKITZO//WARE is a reclamation — not a slur, not a joke. It's a word that gets used to describe minds like ours when people don't know what else to say. We chose it intentionally, deliberately, and with respect for everyone who has ever been on the receiving end of it.

The brand is not a diagnosis. It's a state of being. If you know, you know.